| CLIENT AGREEMENT |
THIS AGREEMENT (hereinafter referred to as “this Agreement”) is entered on this the ________ day of ________ 20__ by and between: GUINESS SECURITIES LIMITED, a company incorporated under the Companies Act,1956, having its registered office at 103, 'Sagarika Appartment', 1st Floor, Juhu Tara Road, Vile Parle (west), Mumbai - 400 049, and (hereinafter referred to as “the Member”, which expression shall, unless repugnant to the meaning or context thereof, be deemed to mean and include its successors and assigns) of the One Part; AND The Client described in the schedule to this Agreement (hereinafter referred to as “the Client”, which expression shall, unless repugnant to the meaning or context thereof, be deemed to mean and include (if the Client is an individual) his heirs, executors, administrators, legal representatives and permitted assigns, (if the Client is a partnership firm), the partners for the time being of the said firm, the survivors or survivor of them and their respective heirs, executors, administrators, legal representatives and permitted assigns, (if the Client is a company or other body corporate) its successors and permitted assigns) of the Other Part. WHEREAS:
THE PARTIES HERETO AGREE AS UNDER: 1. DEFINITIONS & INTERPRETATION: 2. AGREEMENT TO PROVIDE AND AVAIL OF THE MEMBER’S SERVICE: (i) The Member agrees to provide the Member’s Service to the Client, and (ii) The Client agrees to avail of the Member’s Service. 2.2 Based on the Account Application submitted by the Client, the Member may open a Client Account in the name of the Client. This Agreement shall become effective only upon the Member opening such Client Account. The Client is aware and agrees that the mere execution and/or acceptance of this Agreement by the Member does not oblige the Member to open a Client Account. 3. USER NAME AND PASSWORD : 3.2 The Client is aware that the Member’s System itself randomly generates the Initial Password, encrypts and passes on the Password to the Client, and that the Member is not aware of the same. The Client agrees and undertakes to immediately change his Initial Password upon receipt thereof. The Client is aware that subsequent Passwords also are not known or available to the Member. 3.3 The Client acknowledges that he is fully aware of and understands the risks associated with availing of a service for routing orders over the internet or the telephone including the risk of misuse and unauthorised use of his Username, Password by a third party and the risk of a person hacking into the Client’s account on the Member’s System and unauthorisedly routing orders on behalf of the Client through the System. The Client accepts full responsibility for the monitoring and safeguarding of the Client’s Accounts and agrees that he shall be fully liable and responsible for any and all unauthorised use and misuse of his Password, Username, and also for any and all acts done by any person through the Member’s System on the Client’s Username in any manner whatsoever. The Client is aware that the Member is agreeable to offer the facility of transmitting orders and instructions over the internet and telephone only if the Member is not required to bear, and only if the Client agrees to bear, the risk, responsibility and liability of such of such misuse or unauthorised use. The Client is also aware that he has the option of not availing such facility/service. However, being fully aware of all risks, the Client desires the convenience of such facility of transmitting orders and instructions over the internet and telephone and has therefore opted for such facility of his own free choice and is willing and agreeable to bear all associated risks, responsibility and liability. 3.4 The Client shall be responsible for keeping the Username and Password confidential and secure and shall be solely responsible for all orders entered and transactions done by any person whosoever through the Member’s System using the Client’s Username, and Password whether or not such person was authorised to do so. The Client shall ensure that he is the only authorised user of the Username, Password. The Member shall be entitled to presume that any order or instructions entered or communicated using the Client’s Username, Password is the Client’s own order or instruction that of the Client’s duly authorised representative. The Client will be fully responsible and liable for, and will pay or reimburse to the Member on demand all costs, charges, damages and expenses incurred by the Member as a consequence of access and/or use of the Client’s Account, Member’s System or Service by any third party using the Client’s Username, Password. 3.5 The Client shall immediately inform the Member of any unauthorised use of the Client’s Username, Password with full details of such unauthorised use including the date of such unauthorised use, the manner in which it was unauthorisely used, the transactions effected pursuant to such unauthorised use, etc. Notwithstanding the aforesaid, the Client shall be responsible and liable for such unauthorised use. 3.6 The Client shall log off from the GUINESSONLINE.NET Service at any time the Client is not accessing or using the GUINESSONLINE.NET Service and any liability incurred to the Client as a consequence of the Client not logging off the Service shall be borne solely by the Client. 3.7 Without prejudice to the provisions of the aforesaid clause, the Client shall immediately notify the Member in writing with full details if : (i) he discovers or suspects unauthorised access through his Username, Password, (ii) he notices discrepancies that might be attributable to unauthorised access, (iii) he forgets his password, (iv)he discovers a security flaw in the Member’s System, or (v) he does not, on the same day as the receipt or execution of an order by the Member; receive a message from the Member indicating that the order has been received or executed; he does not receive a confirmation of an execution; or receives confirmation of an order and / or execution which he did not place; or receives inaccurate information in Client’s Account balances, Securities positions or transaction history. 3.8 In any of the above events specified in Clause 3.7, the Client shall immediately change his Password. However, if the Client is unable to change his Password by reason of his having forgotten his Password or his Password having been unauthorisedly changed by some other person or for any other reason then the Client shall immediately request the Member in writing to discontinue his old Password; and thereupon the Member shall cause the Member’s System to discontinue the use of the Client’s old Password and the Member’s System shall generate a new Password for the Client which shall be communicated to the Client. At no point in time shall the Member be liable for any loss, whether notional or actual, that may be suffered by the Client on account of the misuse of the Password and the Client shall be liable and responsible for the same. 3.9 The Client agrees that orders, instructions and other communications given or made over the telephone, may be recorded by the Member. The Client also agrees that such recording and the Member’s records of any orders, instructions and communications given or made by the Client or the Member by electronic mail, fax or other electronic means shall be admissible as evidence and shall be final and binding evidence of the same. 3.11 The use and storage of any information including, without limitation, the Password, portfolio information, transaction activity, account balances and any other information or orders on the Client’s personal computer is at the Client’s own risk and is the Client’s sole responsibility. 4. ORDER ROUTING AND EXECUTION : 4.2 As a precondition for execution of a purchase order, the Member may in its sole discretion: 4.4 The Member shall be entitled to offset the purchase price of a purchase order/transaction against the proceeds of a sale transaction executed by the Client through the Member, and vice versa. 4.5 Unless the Member otherwise determines, all orders for purchase, sale or other dealings in Securities and other instructions routed through the Member’s System via the Client’s Username shall be deemed to have been given by the Client. 4.6 The Client understands that placing an order with the Member, including a market order, does not guarantee execution of the order. 4.7 The Member shall not be deemed to have received an order unless and until it has actually received the order in the order-receiving module of the Member’s System. The Client shall not be entitled to presume that any order transmitted by the Client has been received by the Member until the Member has confirmed receipt of such order. However, due to technical or other factors, an order which has been received by the Member may not be immediately confirmed to the Client. Such delay in confirmation shall not entitle the Client to presume that the order has not been received by the Member and the principle mentioned in the first sentence of this clause shall apply. 4.8 The Client shall be allowed to trade only during Trading Hours. 4.9 All orders received by the Member through the System may be executed in good faith and shall be valid until separately cancelled in accordance with the provisions of this Agreement. 4.10 The Client agrees to ensure that all orders and instructions which the Member receives from the Client are absolutely clear and unambiguous; and the Client agrees that if any instructions or orders or any details thereof are not absolutely clear and unambiguous, the Member, its employee or authorised representative shall be entitled to interpret the same as per its/his understanding and such understanding and interpretation shall be treated as final. 4.11 The Client understands and agrees that with respect to a market order or any other order, the Client will receive the price at which the Client’s order is actually executed by the Exchange’s computer system; and such price may be different from the price at which the Security is trading when the Client’s order is entered into the System or received by the Member. 4.12 The Member may from time to time in its discretion impose and vary limits on the orders and trades which the Client can place and enter into through the Member’s System (including exposure limits, turnover limits, limits as to the number, value and/or kind of Securities in respect of which orders can be placed, the companies in respect of whose securities orders can be placed, etc.). The Member may choose not to intimate the Client of the limits and any variation thereof. The Client is aware and agrees that the Member may need to urgently vary the limits or impose new limits or prohibit or restrict the Client’s ability to place orders or trade in Securities through the Member on the basis of the Member’s risk perception and other factors considered relevant by the Member, and the Member may not inform the Client of the same. The Client agrees that the Member shall not be responsible or liable for the Client’s inability to place any order or enter into any transaction on account of any such variation, imposition, restriction or prohibition. 4.13 The Member shall have the right to refuse to accept the whole or a part of any orders or instructions from the Client and/or refuse to execute the whole or a part of any accepted orders or instructions without providing any reasons therefor. In particular, the Member may refuse to accept or execute the whole or a part of any order or instruction: - (i) based on the Member’s risk perception; or (ii) in respect of which the Client requires regulatory approval, even if the Client has sought and obtained the required regulatory approvals. 4.14 The Client shall be responsible for obtaining and complying with all applicable legal and regulatory approvals in respect of the Client’s orders, instructions and transactions at the Client’s cost, and the Member shall not be liable or responsible for any failure of default in respect thereof. 4.15 Though orders will generally be routed to the Exchange’s computer systems 4.16 The Client agrees that the Member may, at its sole discretion, subject any order placed by a Client to manual review and entry, which may cause delays in the processing of the Client’s order or may result in rejection of such order. 4.17 The Member may in its discretion at any time allow or disallow margin trading by the Client. 5. TRANSACTIONS AND SETTLEMENTS: 5.2 The Client agrees that unless the Member otherwise permits all orders for the purchase and / or sale of Securities shall result in delivery of Securities for a sale trade or payment for purchase transactions. 5.3 The Client agrees that the Member shall not be obliged to deliver any Securities or pay any money to the Client unless and until the same has been received by the Member from the Exchange or the Clearing Corporation / House. Unless the Member otherwise specifies, and subject to the Member’s rights of set off and other rights, the Securities to be delivered by the Member to the Client pursuant to the Client’s purchase transactions shall be delivered by the Member to a designated Depository Account. 5.4 The Member may effect a short delivery to the Client, inter alia, where (i) the counter-party, being the seller(s) in the respective transactions, deliver(s) short to the Exchange; and (ii) the Exchange is not able to buy-in the Securities falling short on behalf of the defaulting party and therefore closes out the transaction as per the Exchange’s Provisions. 5.5 The Member shall have the right to allocate Securities and money among the Client and other clients of the Member in a manner and form that the Member deems fit where (i) the Member has a net purchase obligation in respect of the Client and other clients with the Exchange, but receives a short delivery and (ii) the Exchange is only able to partly receive in auction and partly close out the Securities falling short on behalf of the defaulting party. 5.6 The Member may, (but shall not be bound to) in its discretion and at the Client’s risk and cost, at any time Square-off all or any Outstanding Positions of the Client in such manner as the Member thinks fit and without any prior notice to or approval of the Client. The Client shall bear and pay the losses arising from such Squaring-off. In particular, and without prejudice to the generality of the above:
6. MARGIN : 6.2 In case the Client does not provide the required margin within the time frame specified by the Member, the Member shall have the right to appropriate and/or sell, Square-off all or any Outstanding Positions, prevent any new orders from being placed and / or executed by the Client or take such other action as the Member thinks fit and proper. The Member may exercise all or any of the above rights in such manner as the Member thinks appropriate, without demand for additional margin, security or collateral, or advance notice or advertisement, on any Exchange or other market where such business can be transacted, at a public auction or by private sale and the Member may be the purchaser/seller for its own account. The giving of any prior demand, call or notice shall not be considered as a waiver of the Member’s right to exercise its rights without any such demand, call or notice. 7. CANCELLATION / MODIFICATION REQUESTS: 7.2 The Client shall not be entitled to presume an order as having been executed, cancelled or modified until a confirmation from the Member is received by the Client. However, due to technical or other factors the confirmation may not be immediately transmitted to or received by the Client, and such delay shall not entitle the Client to presume that the order has not been executed, cancelled 7.3 The Exchange may annul a trade suo-moto without giving a reason therefor. In the event of such annulment, the Member shall be entitled to cancel the relative contract(s) with the Client. 7.4 Notwithstanding anything contained above, any orders not executed at the end of Trading Hours may be cancelled by the Member unless the Member offers the facility of carrying forward unexecuted orders, the Client has informed the Member of his desire to carry forward the concerned unexecuted orders and the Member agrees to carry forward such orders. 8. BROKERAGE, COMMISSIONS AND FEES: 8.2 The Client agrees that the Member may from time to time in its sole discretion, but subject to the Exchange Provisions, determine and modify the amount of brokerage, commissions, fees and other amounts payable by the Client. A schedule of current brokerage, fees and commissions, applicable service and other taxes and other transaction expenses shall be provided by the Member on the Member’s Web Site, and the Client agrees to keep himself updated in respect thereof. 9. CONFIRMATIONS: 9.2 The Client shall bring any errors in any report, confirmation or contract note of executed trades (including execution prices, scrips or quantities) to the Member’s notice in writing, via electronic mail or fax within 6 hours of receipt of the concerned report, confirmation or contract note. Any other discrepancy in a confirmation or account shall be notified by the Client to the Member in writing, via electronic mail or fax within 24 hours from the time of receipt of the first notice. In all cases, the Member shall have the right to accept or reject the Client’s objection. 9.3 There may be a delay in the Member receiving the reports of transaction status from the Exchange. Accordingly, the Member may forward to the Client late reports in respect of such transactions that were previously unreported to him or were incorrectly reported to him as being expired, cancelled, or executed. The Client shall not hold the Member responsible for any losses suffered by the Client on account of any late reports/statements or any errors in reports/ statements computed by or received from the Exchange. 10. INVESTMENT ADVICE: 10.2 The Client also acknowledges that the Member’s employees are not authorized to give any such advice and that the Client will not solicit or rely upon any such advice from the Member or any of its employees. The Client agrees that in the event of the Member or any employee or official of the Member providing any information, recommendation or advice to the Client, the Client may act upon the same at the sole risk and cost of the Client, and the Member shall not be liable or responsible for the same. 10.3 The Client agrees and undertakes to assume full responsibility for all his investment decisions and transactions. The Member, its officers, directors, partners, employees, agents and affiliates will have no liability with respect to any investment decisions, transactions or losses of the Client. 11. REPRESENTATIONS AND WARRANTIES OF THE CLIENT: 11.2 The Client has the required legal capacity to, and is authorised to, enter into this Agreement and is capable of performing his obligations and undertakings hereunder. 11.3 All actions required to be taken to ensure compliance of all the transactions which the Client may enter into pursuant to this Agreement with all applicable laws shall be completed by the Client prior to such transaction being entered into. 11.4 The Client shall abide by the Exchange Provisions and the terms of the Member’s Web Site in force from time to time. 11.5 Any instructions given by an authorised representative of the Client to the Member (or to the Member’s representative) shall be binding on the Client. 12. REPRESENTATIONS AND WARRANTIES OF THE MEMBER: 13. OTHER DATA: 13.2 The Client shall not furnish market information provided by the Exchange or the Member to any other person or entity for consideration or otherwise and in the event the Client uses such information he shall do so at his own risk and cost. 13.3 The Client is authorised to use, at the Client’s risk, materials which are made available by the Member’s Services for the Client’s own needs only, and the Client is not authorised to resell or permit access to any such materials or to 14. REIMBURSEMENT: 14.2 The Client agrees that under no circumstances, including negligence, shall the Member or anyone involved in creating, producing, delivering or managing the Member’s Services or System be liable for any direct, indirect, incidental, special or consequential damages including, but not limited to lost profits, trading losses, loss of opportunity or damages that result from interruption, delay or loss of the use of the Service or out of any breach of any warranty even if the Member has been advised of the possibility of such damages. 14.3 The Client agrees to reimburse to the Member any and all claims, liability, costs, expenses (including but not limited to lawyer’s fees and penalties or costs imposed by any Exchange) and proceedings arising from or in relation to the Client’s breach of any provision of this Agreement or any third party’s right arising out of the Services rendered by the Member pursuant to this Agreement or any other wrongful act on the part of the Client; 14.4 Certain Securities may grant the holder thereof valuable rights that may expire unless the holder takes action. The Client shall be responsible for knowing the rights and terms of all Securities in his accounts and the Member shall not be 14.5 The Client agrees that the Member and/or its agents shall not be liable or responsible for any loss or liability caused or incurred directly or indirectly due to any act or omission of the Client or any lost opportunity, actual or perceived, caused directly or indirectly by government restriction, Exchange or market rulings or regulation, suspension of trading, war, earthquakes, flood, accident, strikes, power failure, communication line failure, system or telephone failure, security failure on the Internet, equipment or software malfunction, hacking, unauthorised access, theft, strikes or any problem, technological or otherwise, that might prevent the Client from entering, or the Member from executing an order, or any other conditions beyond the Member’s control. 14.6 The Member shall not be liable for any error or delay in, or omission from, any data, information, or message on the Member’s Web Site; or (ii) delayed, interrupted or improper transmission or delivery of any data, information, or message; or any loss or damage arising from or occasioned by the above. 15. NOTICES : To the Member at: To the Client : (at the address, fax number or e-mail address stated in the Schedule); or at such other address, facsimile number or e-mail address as the party to be served may have notified the other in accordance with the provisions of this Clause. 16. AMENDMENT & SUSPENSION: 16.2 Without prejudice to the generality of the aforesaid, the Member may suspend or terminate the Services without prior notice to the Client if the Client has breached any terms or conditions or if the Member learns of the death, disability, bankruptcy or lack of legal capacity of the Client, or where in the perception of the Member, the continuation of the Service could increase the risks to the Member. 17. ASSIGNMENT: 18. TERMINATION OF AGREEMENT: 18.2 The Client may at any time terminate this Agreement by giving not less than seven working days’ notice to the Member, provided that unless the Member otherwise permits, the Client shall not be entitled to terminate this Agreement so long as any amount is payable or Securities are deliverable by the Client to the Member. 18.3 The termination of this Agreement shall not affect any rights or obligations of either party which have accrued prior to the termination or which may arise out of or in connection with transactions entered into or acts done or omitted prior to the termination. 19. SEVERABILITY: 20. WAIVER : 21. LAW AND JURISDICTION: 22. APPLICABILITY OF EXCHANGE PROVISIONS: 23. DISPUTE RESOLUTION: THE SCHEDULE ABOVE REFERRED TO: ANNEXURE - I 1.1 In this Agreement, unless repugnant to the context or meaning thereof:- “Available Funds Balance” means the amount of credit balance in the Client’s Account with the Member which is not subject to any lien or other encumbrance (except in favour of the Member pursuant to this Agreement) and which is freely available to the Member for blocking and appropriation towards the Client’s then current or possible future dues to the Member, to the Exchange or to a Clearing Corporation/House. “Available Stock Balance” means the Securities balance in the Client’s Account with the Member which is not blocked or under any lien or other encumbrance and which is freely available to the Member for blocking and appropriation towards the Client’s then current or possible future obligations to deliver the concerned Securities to the Member, to the Exchange or to a Clearing Corporation/House. “Business Day” means any day on which the Exchange is operational for trading. “Client Account” means an account opened by the Member in the name of the Client in the Member’s records pursuant to this Agreement. “Exchange” means The National Stock Exchange Of India Ltd , Mumbai. “Exchange Provisions” means the Rules, Bye-laws, Regulations, Business “guinessonline.net” means Internet based Trading through Order Routing System, being a system approved by the Exchange for enabling clients to route their orders to their Member-brokers over the internet. “guinessonline.net Service” means the service offered by the Member to its clients through guinessonline.net whereunder the clients can route their orders for purchase, sale and other dealings in Securities through the Member’s Web Site. (i) the services which the Member renders as a member of the Exchange and includes (but is not limited to) the guinessonline.net Service; and (ii) such other services which the Member, as a member of the Exchange, may offer to the Client under or pursuant to this Agreement. “Member’s Web Site” means the Member’s web site at www.guinessonline.net or such other web site as may be hosted by the Member for access through the internet, through which the Member offers the Services. “Outstanding Position” in a scrip means the value of the total quantity of that scrip purchased (or sold) less the total quantity sold (or purchased) by the Client and not settled. “Password” means the alphanumeric code used by the Client to validate his username and access the guinessonline.net Service. “Securities” shall have the same meaning as assigned thereto under Section 2 of the Securities Contracts (Regulation) Act, 1956 and shall include any securities or instruments which are tradeable on the Exchange. “Short Sale” shall include a sale order or transaction given or entered into by the Client without sufficient Available Stock Balance. “System” means the system hosted by the Member on the internet through which the shriramshare.com Service is offered, the Member’s system for accepting orders over the telephone and also includes any other system offered by the Member for accepting orders from a Client and performing any part of the Service. “Trading Hours” means such period of a Business Day during which the Exchange offers trading facilities to its members. “Username”, “Client ID” (by whatever name called) means the alphabetic, numeric, alphanumeric login identification used by the Client for accessing his account for availing the Services.
SIGNED AND DELIVERED DESCRIPTION OF CLIENT Name: ................................................................................................................ Constitution: Individual/HUF/company/body corporate incorporated under the Companies Act,1956/ a partnership firm registered under the Indian Partnership Act 1932, Address: ............................................................................................................. 1.Name: ................................................................................................................ Address: ................................................................................................................ 2.Name: ................................................................................................................ Address: ................................................................................................................ (Others) Address: ................................................................................................................ ......................................................................................................................................................................................... ........................ .......................... Signature 4.Name: ................................................................................................................ Address:........................................................................................................................................................ ................................................................................................................................... Signature 5.Name: ................................................................................................................ Address: ................................................................................................................
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